Dramatic changes in customer and investor behavior over the last several years demands a new approach to the diligence and ongoing risk and opportunity management process for individual investment & overall portfolio management of clients.

Diligence Labs monitors these behavioral and attitudinal changes 24/7 so customers have up-to-date, and real-time intelligence to shifts that represent a risk or opportunity for investments. 

Human Meets Machine

Diligence Lab's platform provides statistically significant, realtime analytics of social, digital, search and employee data of target companies. The behavioral data delivers a quantitatively valid assessment of a company’s internal and external performance.

Our tool’s continuous risk management monitoring capability is critical to identifying “red flags” of public and private target companies. PE firms and hedge funds rely on Diligence Labs’ analytics at all stages of the diligence process. In many cases, we are retained by acquired companies to leverage our diligence work in support of their post-acquisition strategies.

Opportunity identification & Benchmarking

Diligence Labs analyzes company, category and market communities in order to understand behaviors that could yield opportunities for investment.

Advanced Reconnaissance Intelligence

These early opportunity insights deliver intelligence around:

• Socially expressed attitudes and behaviors that represent advanced reconnaissance signals of customer and market shifts

• Digital traffic patterns that identify "last mile" behaviors

• Search engine behaviors that indicate both early warning and last mile behaviors

• Employee attitudes that give an insider perspective on company performance and culture

Investment Diligence

Diligence Labs analyzes the social, digital, search and employee behavior of corporations to determine the qualitative valuation of the company.

Strategic Decision Intelligence

The application and analysis reveals how constituents think and behave, and predicts future engagement with the products and services of the company. This proprietary service is used by Corporate M&A Leadership, Financial Services: Private Equity Groups, Portfolio Management, Hedge Funds, Long Term Asset Management, and Venture Capital Firms to understand the viability of a company for investment, acquisition, or in building or adjusting an investment thesis.

Targets included in the diligence process:

• Customers/Prospects

• Competitors

• Employees/Executives

• Media
   

portfolio risk alerts

Diligence Labs persistently monitors portfolio companies for risks or opportunities emerging in social, digital, search and employee channels.

The Integration of Human and Machine

Spikes or excessive drops in any of the tracked channels or significant shifts in sentiment expressed in any channel receive human analysis at the individual record level to reveal context for the situation. Alert status reports are sent within an hour of the shift in data when the analysis reveals a substantive risk or opportunity around a change in constituent behavior, attitude or intention.